Support

Email support@auronsan555.win. Please include your Android version and the app version (Play Store › AuronScanner › About this app).

Common questions

Where are my scans stored? Only on your phone, in the app's private storage. To keep them if the app is uninstalled, open the menu › Save to a folder and choose a folder; every document is saved there as a PDF. After reinstalling, choose the same folder to restore them.

How do I move to a new phone? Menu › Back up all documents creates one .zip file. Copy it to the new phone and use Restore from backup. Private documents have their own encrypted backup in the Private folder's menu.

I forgot my Private folder passcode. Private documents are encrypted with it, and nobody, including us, can recover them. There is no reset.

How do I restore or cancel Pro? Pro is a monthly subscription through Google Play. On a new phone it comes back automatically; on the Pro screen, Restore purchase checks again. Cancel at any time in Play Store › Payments & subscriptions › Subscriptions. Your private documents stay accessible after Pro ends.

The live camera shows a black screen. Tap the camera icon at the top to use your phone's own camera app instead, or import photos.